Trendiva Return Policy
At Trendiva, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
Return Eligibility
Returns are accepted within 7 days from the date of delivery.
Items must be unused, unwashed, unworn, and in their original condition with all tags and packaging intact.
Products showing signs of use, damage, stains, perfume, or alterations will not be eligible for return.
Items purchased during clearance or special sale events may not be eligible for return unless the product received is damaged or incorrect.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Kindly share your order number along with clear photos of the product and packaging for verification.
Non-Returnable Items
The following items cannot be returned:
Gift cards
Customized or personalized products
Items marked as Final Sale or Non-Returnable
Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–7 business days.
Depending on your bank or payment provider, the credited amount may take additional time to reflect.
Exchange Policy
We offer exchanges only for products that are damaged, defective, or incorrectly delivered, subject to stock availability.
Return Shipping
If the return is due to a damaged, defective, or incorrect product, Trendiva will bear the return shipping cost.
For returns due to a change of mind or incorrect size selection, return shipping charges may be the customer’s responsibility.
Contact Us
For any return or refund-related queries, please contact us:
Trendiva
Phone: +91 8169658900
Email: bhaktithapar1@gmail.com
We appreciate your trust in Trendiva and thank you for shopping with us.
